
About This Job
Overview
Seeking an associate-level team member to support front-of-house and operational tasks in a hybrid full-time role. This position requires basic English communication and a customer-focused attitude.
Key Responsibilities
- Greet and assist guests in a professional, courteous manner; manage bookings and seating when required
- Take and process food and beverage orders accurately; coordinate with kitchen and bar teams
- Serve food and beverages, ensure proper presentation and adherence to service standards
- Handle billing and cash/card transactions; maintain accurate records of sales and payments
- Maintain cleanliness and organization of the dining area and service stations
- Assist with inventory checks, restocking supplies, and basic stock control procedures
- Support event setup, breakdown, and service for private functions as needed
- Follow health, safety and hygiene protocols at all times; report any issues to management
- Provide feedback on guest preferences and recurring issues to improve service delivery
- Participate in team meetings, training, and occasional administrative tasks related to service operations
Skills and Qualifications
- Associate-level experience in hospitality, restaurant service, or similar customer-facing role
- Elementary proficiency in English, able to understand instructions and communicate basic information to guests and colleagues
- Strong interpersonal and customer service skills with a friendly, professional demeanor
- Basic numeracy and experience handling cash/card transactions securely
- Ability to multitask in a fast-paced environment and maintain attention to detail
- Familiarity with point-of-sale systems and reservation platforms is an asset
- Knowledge of food safety and hygiene practices; relevant certification is a plus
- Reliable time management, punctuality, and ability to work flexible hours including evenings/weekends
- Collaborative team player with a willingness to assist across front-of-house functions
If you are service-oriented, adaptable, and eager to contribute to a dynamic hospitality team, this role offers the opportunity to develop skills and deliver excellent guest experiences.